Case Study
BMI Distribution
Automating order processing and driver workflows for 4,000+ retail locations
BMI Distribution needed to standardize how orders flow from stores to inventory, invoicing, and driver routes. Manual entry was causing errors and delays across their 4-state operation. BAIAN automated the entire workflow—from order capture to delivery coordination.
Retail locations served
Annual revenue impact
Manual work eliminated
The Workflow
From store orders to driver routes—all automated
Store captures order
Phone, email, or point-of-sale system
Inventory & invoice generated
Automatic SKU matching and cost calculation
Driver routes optimized
Automatic geo-assignment and manifest creation
Delivery confirmed & reconciled
Mobile delivery signature and real-time tracking
Impact of automation
Order processing: 30 min → 2 min
Automated extraction, matching, and billing
Invoice accuracy: 94% → 99.8%
No manual entry errors or SKU mismatches
Driver route time: 45 min manual → 5 min
Geo-optimized assignment, manifest auto-generated
Delivery confirmation: Manual to real-time
Mobile signatures and instant status updates
Results
The bottom line: 85% of manual work eliminated
42 hours/week saved
Across order processing, invoicing, and driver scheduling
$2.3M annual impact
From labor savings and invoice accuracy improvements
99.8% accuracy
Invoicing and inventory reconciliation
Scale without headcount
Handle 4,000+ locations with same staff
BMI Distribution CEO
"BAIAN eliminated the bottleneck in our order processing. What used to take 2 people half their day now happens in minutes—with zero errors. We're handling more orders with the same team, and our drivers can focus on restocking instead of waiting for paperwork."