Kent Electrical Services

AI-powered estimation and workflow automation for electrical contractors

Kent Electrical Services, a San Diego-based veteran-owned electrical contractor, transformed their manual estimation process into an automated workflow that generates margin-protected estimates, syncs to CRM and QuickBooks, and increases revenue per job.

Challenge

Manual estimation process with no margin protection, inconsistent pricing, and fragmented data across CRM, email, and spreadsheets.

Solution

BAIAN automates lead intake, generates margin-protected estimates, and syncs all data to CRM and QuickBooks in minutes.

The Workflow

How BAIAN automates Kent Electrical's entire estimation and operations cycle

Lead Intake

Leads automatically captured from Angie's List

AI Estimation

Generate margin-protected estimates in minutes

Margin Protection

Pricing adjusted to meet profitability targets

CRM Sync

Data synced to RingCentral automatically

Financial Integration

All data flows to QuickBooks

Before & After

Manual Process
  • • 45-60 minutes per estimate
  • • Manual data entry into CRM
  • • No margin validation
  • • Inconsistent pricing approach
  • • Fragmented across tools
With BAIAN
  • • 5-10 minutes per estimate
  • • Automatic CRM & QB sync
  • • Margin-protected pricing
  • • 100% pricing consistency
  • • Unified, automated workflow

The Impact

80% faster

Estimate creation reduced from 45-60 min to 5-10 min

20-30%

Average job value increase with margin protection

100%

Pricing consistency and margin visibility

Key Results

  • Estimates now generated in 5-10 minutes instead of 45-60 minutes
  • All estimates automatically synced to CRM and QuickBooks
  • Margin-protected pricing ensures profitability on every job
  • Pricing consistency increases customer confidence and conversion rates